— MaCote · BMW Accessories —

Returns & Refunds

Our Commitments for a Stress-Free Shopping Experience

Delivery

Typical delivery times range from 7 to 14 business days.

No delivery within 21 business days? Full refund guaranteed.

Refund

Processed through the original payment method.

Processed within 10 business days after receipt and verification.

▣Return Policy
✓Items returned in their original packaging, in perfect condition.
✓Articles custom Not eligible for return or exchange, except in the case of an error on our part.
— In 3 steps —

The Return Process

1

Contact Us

Please email our customer service department. We will send you the instructions and the return address.
2

Pack & Ship

Put the item back in its original packaging, include a copy of the receipt, and send it to the address provided.

3

Verification & Processing

Upon receipt, we will inspect the item. If everything is in order, we will issue a refund or exchange it, whichever you prefer.

Having trouble with your order?

Package not received, defective or damaged item upon receipt:

Contact us by email right away.

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