— MaCote · BMW Accessories —
Returns & Refunds
Our Commitments for a Stress-Free Shopping Experience
Delivery
Typical delivery times range from 7 to 14 business days.
No delivery within 21 business days? Full refund guaranteed.
Refund
Processed through the original payment method.
Processed within 10 business days after receipt and verification.
▣Return Policy
✓Items returned in their original packaging, in perfect condition.
✓Articles custom Not eligible for return or exchange, except in the case of an error on our part.
— In 3 steps —
The Return Process
1
Contact Us
Please email our customer service department. We will send you the instructions and the return address.
2
Pack & Ship
Put the item back in its original packaging, include a copy of the receipt, and send it to the address provided.
3
Verification & Processing
Upon receipt, we will inspect the item. If everything is in order, we will issue a refund or exchange it, whichever you prefer.
Having trouble with your order?
Package not received, defective or damaged item upon receipt:
Contact us by email right away.
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