— MaCote · BMW Accessories —

Returns & Refunds

Our Commitments for a Stress-Free Shopping Experience

Delivery

Typical delivery times range from 7 to 14 business days.

No delivery within 21 business days? Full refund guaranteed.

Refund

Processed through the original payment method.

Processed within 10 business days after receipt and verification.

Return Policy
Items returned in their original packaging, in perfect condition.
Articles custom Not eligible for return or exchange, except in the case of an error on our part.
— In 3 steps —

The Return Process

1

Contact Us

Please email our customer service department. We will send you the instructions and the return address.
2

Pack & Ship

Put the item back in its original packaging, include a copy of the receipt, and send it to the address provided.

3

Verification & Processing

Upon receipt, we will inspect the item. If everything is in order, we will issue a refund or exchange it, whichever you prefer.

Having trouble with your order?

Package not received, defective or damaged item upon receipt:

Contact us by email right away.

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